Refund Policy
Last updated: October 2, 2026
This Refund Policy applies to Voxna's current free beta. It describes the payment and refund position that applies today.
1. Current beta status
Voxna is currently provided as a free beta. Voxna does not accept subscription payments, usage fees, deposits, or other paid orders at this time.
2. Refunds
Because no paid orders are accepted, there are no subscription charges or prepaid balances eligible for a refund under this policy.
If you believe a payment was processed in error or without your authorization, contact support@voxna.dev with the account email, charge date, and payment reference. Do not send a full card number or password.
3. Unauthorized or duplicate charges
We will investigate a reported unauthorized or duplicate charge and, when confirmed, arrange a refund to the original payment method or another lawful method agreed with you.
4. Account closure
You may stop using a free beta account at any time. Account closure does not create a payment obligation or refund entitlement.
5. Contact
Questions about this policy or a payment report: support@voxna.dev.